US Air Travel System Faces Crisis Amid Long Lines and Unpaid TSA Workers

March 24, 2026 • Al Jazeera

US Air Travel System Faces Crisis Amid Long Lines and Unpaid TSA Workers

US Transportation Security Administration (TSA) Employees Face Unpaid Wages Amid Government Shutdown

A partial government shutdown affecting the Department of Homeland Security has resulted in unpaid wages for over 450 TSA employees, leading to staffing shortages and long lines at key US airports. The lack of pay has caused frustration among agency employees, who have also experienced financial instability during a previous government shutdown.

Since February 14, hundreds of TSA workers have quit or declined to show up for work, resulting in hours-long delays at some airports. Federal agents from the US Immigration and Customs Enforcement (ICE) have been deployed to fill gaps, but their lack of relevant training has raised concerns.

The situation has created an image of systemic dysfunction, with analysts warning that it calls into question the safety and reliability of the country’s air travel system. The delays also coincide with additional complications due to the US-Israel war on Iran, including cancelled or rerouted flights and heightened energy prices.

Statistics show that call-out rates have increased from 2% to around 10% last week, with some airports experiencing chaotic delays and higher rates. Major airports in cities such as New York, Atlanta, and Houston have seen rates of nearly 30% or higher.

TSA employees are facing a challenging situation, with many having families and mortgages like everyone else. The agency’s president, Everett Kelley, stated that the growing exhaustion is a natural response to the professional and financial instability workers experience.

Travelers are advised to arrive at the airport early to account for potential delays. Social media users have shared stories of waiting in line for several hours only to miss their flights. The Port Authority of New York and New Jersey has reported long wait times at security checkpoints, despite not relying on federal funds to operate.

The situation remains fluid, with conditions varying by airport and difficult to predict.

Source: Al Jazeera