Monzo App Crash Leaves Thousands Without Banking Access

A widespread technical issue has affected thousands of Monzo users, causing the popular mobile banking app to crash and become inaccessible. The bank’s customers reported being unable to log in or complete transactions through the app, with many taking to social media to express their frustration and disappointment. In response to the outage, a spokesperson for Monzo confirmed that the bank had activated its back-up banking service, which allows users to access their accounts online or via phone. This measure was put in place after identifying issues with the app’s infrastructure, and is expected to provide a temporary solution until further repairs can be made. Monzo has apologized to affected customers and assured them that the company is working tirelessly to resolve the issue as quickly as possible. The bank has also committed to providing regular updates on the progress of the repairs, in an effort to rebuild trust with its loyal customer base. The cause of the technical glitch remains under investigation, but Monzo’s rapid response to the crisis and proactive measures to mitigate its impact have been widely praised by industry experts and users alike.