US Groups Demand Probe into Roblox's Handling of Child Safety and Spending Practices

A coalition of US consumer protection groups is calling for a federal investigation into the popular online gaming platform Roblox over concerns about child safety and spending practices. The groups claim that Roblox’s measures to prevent minors from making in-game purchases are inadequate, citing instances where children have been able to buy virtual items using real money. Roblox has maintained that it takes these issues seriously and has implemented various safeguards to protect its younger users. The platform claims to have “clear policies” banning actual and simulated gambling, as well as rules governing paid random items. However, the groups argue that these policies are not sufficient, pointing to instances where children have successfully exploited loopholes or used third-party software to circumvent the system. They also claim that Roblox’s lack of transparency regarding its spending practices on child protection measures is alarming. The coalition is urging regulators to investigate Roblox’s handling of child safety and spending issues, as well as its compliance with existing laws governing online gaming platforms. The groups are seeking greater clarity from Roblox on how it plans to address these concerns and ensure that the platform is safe for all users, particularly children. Roblox has denied any wrongdoing and claims to be committed to protecting its young users. However, the coalition’s demands for a federal investigation highlight the growing concern among lawmakers and consumer advocates about online gaming platforms’ handling of child safety and spending practices.